Case Study

Tim Griffiths: A Calm, Trustworthy Website for a Wirral Psychotherapist

Tim is a psychotherapist working from Wallasey and online. He had no website at all, just word of mouth. He needed somewhere that would put nervous first-time visitors at ease, and help people find him on Google.

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Psychotherapist

counselling and psychotherapy

Wirral

in person and online

New Website

built from scratch

Late 2025

went live

Tim Griffiths counselling and psychotherapy website shown on a laptop and a phone

The Starting Point

No Website, and a Service Built on Trust

Tim’s practice had grown through word of mouth, but without a website there was nowhere for people to find out more, check he was the right fit or take a first step on their own terms.

That matters more in therapy than almost anywhere else. People searching for a therapist are often anxious, unsure what they need and nervous about getting in touch. The website had to make that first step feel easy.

The Brief

  • Feel calm, warm and safe from the very first screen
  • Let Tim’s personality and story come through
  • Explain his services in plain, non-clinical language
  • Help people on the Wirral and further afield find him on Google

What I Built

A Website Designed Around How People Choose a Therapist

Every decision came back to one question: what would make someone feel comfortable enough to get in touch?

A Calm, Welcoming Design

Soft colours, plenty of space and gentle wording, so the website feels reassuring rather than clinical from the moment it loads.

His Story, Front and Centre

A dedicated My Story page, because in therapy people choose the person as much as the service.

Services Explained Clearly

His approach and the issues he helps with, written in plain English, so visitors can quickly tell whether he’s right for them.

A Gentle First Step

A free call offered throughout, with a simple contact form, so getting in touch never feels like a big commitment.

Built for Local and Online Searches

Page titles, headings and business details set up so Google understands he works on the Wirral and with clients online.

Trust Signals Throughout

Testimonials, qualifications and memberships where people look for them, to reassure visitors before they reach out.

The Approach

Designing for a Sensitive Service

A website for a therapist has a different job from a website for a plumber. It’s less about selling and more about helping someone feel safe enough to take the first step.

  • No pressure, no hard sell and no countdown timers
  • Warm, human wording instead of clinical jargon
  • Clear information about how sessions work, in person and online
  • Getting in touch kept simple and low-commitment

People choose a therapist they feel they can trust. The website’s job is to help them feel that before they’ve even spoken.

Chris Evans, Evans Creative

The Result

A Website That Matches the Practice Behind It

Tim now has a professional home online that reflects the care he puts into his work. It gives him credibility with people who have never met him, and somewhere to send anyone who hears about him through word of mouth.

Since launch, more people have been finding the website through Google, and the relationship has carried on well beyond the build, with hosting and ongoing support from me.

What Tim Got

  • A calm, professional website built from scratch
  • A clear way for new clients to take the first step
  • A setup ready for local and online searches
  • Hosting, updates and support afterwards

In Tim’s Words

“Chris has been a godsend for my business. Designing, hosting and optimising my website has been a small portion of the support I have received; with my minimal experience in the online world, Chris has not only brought exposure to my work through my online presence, he has guided and encouraged me in taking my business to the next level. Chris is a consummate professional within his field. I strongly recommend his services. Thank you, Chris, our working relationship continues to be a pleasure.”

Tim Griffiths
Psychotherapist, Wirral · Google review, January 2026

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Your Website Next

Need a Website People Feel They Can Trust?

Whether you’re a therapist, a coach or any business where trust comes first, I’ll build you a calm, professional website that makes getting in touch feel easy. Five pages for £695.

Get a Price Website Design Services

Every Website Includes

  • Five custom-designed pages
  • An easy-to-use WordPress CMS
  • Google Business Profile setup
  • Local SEO groundwork
  • Full support getting live